Square Holes conducts and publishes customised explorative research on key markets, customers and population segments. We also provide associated consulting and support to ignite positive business and social behaviour change, including concept development and monitoring of cultural trends, customer sentiment, brand health and marketing performance.
Our work informs our curious and inspired human-centred decision makers and innovators in business, government and social enterprise. We promise robust inspiration to help make the world better.
Inspiration built on ISO 20252 certified substance (International ISO standard for market, social and opinion research).
Consulting
Square Holes provides evidence-based insight and strategic consulting based on extensive research since 2004.
“A delightful team delivering business and research insights, with thought and care.”
- Jessica Vonthethoff
Research services
Most of our research work is in three key areas to help achieve client objectives.
“A fresh and innovative agency providing a valuable alternative to traditional research approaches."
- Nathan Hubbard
“We’ve been working with Square Holes for many years, across several projects, with their team working alongside our team to deliver project success. The outcome of their work acts as an internal bible and has provided powerful insights into our customers and markets.”
- Tennille Reed
Four steps
We recommend and provide support in following four steps to drive change …
“The research we undertook with Square Holes informed our strategy and focused our resources.”
- Angelo Russo
Case studies
Three diverse examples of how we have helped decision makers can be found via the images below. Our work for brands, business, government et cetera is typically private and confidential. Yet we do conduct 100+ customised research projects each year, so please contact Square Holes to discuss case studies more aligning with your key markets, customers and population segments.
“The research gave us the confidence to build a range of facilities that could be sold and allowed us to price these in a manner that would maximise revenue for a sustained period.”
- Darren Chandler
In-house field team
Square Holes is a full-service research agency - data collection to analysis and consulting.
All Australian based interviewing and recruitment for our social and market research is conducted by Square Holes via our in-house field teams. This includes on-line survey, phone survey (CATI) facility and face-to-face interviewing capacity for Australia. Focus group and other qualitative research is available in our research room in our Adelaide HQ, with client viewing room (including live streaming upon request). Partner research rooms are used in other locations.
Square Holes’ field work team (‘Round Pegs’) is also available for field work only projects, when strategic input is not required.
Methodologies
Some of the research methodologies we use ...
- Affinity Discussions
- ‘BIG’ Data
- Digital Clinic
- Ethnography
- Focus Groups
- In-Depth Interviews
- Online Communities
- Online Focus Groups
- Semiotics
- Statistical Analysis
- Workshops
- Surveys:
- Telephone Surveys
- Online Surveys
- Face-to-Face Surveys
- Hybrid Surveys
ISO 20252 Quality
Square Holes is ISO 20252 certified International ISO standard for market, social and opinion research. Please beware of cowboys and cowgirls cutting corners and creating unreliable research findings. Square Holes has always and will always invest and commit to working to the highest privacy, quality and ethics standards. Square Holes is endorsed by AMSRO Trust Mark for Privacy, Quality and Ethics. Square Holes abides by the privacy standards of The Privacy (Market and Social Research) Code 2014. Our research team are members of AMSRS. This ensures that the information gathered is accurate, ethical and goes beyond minimal privacy regulations.
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